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If you have forgotten your User ID or your email address please get in touch, using the contact us section.

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If you're experiencing problems using your online account or have any other queries about your account please contact us.

Customer Services


If you have any queries about your Vanquis Bank Savings account try our Frequently Asked Questions page.

Frequently Asked Questions

Vanquis Bank Savings is issued by Vanquis Bank Limited registered in England & Wales with company number 02558509, with its registered office at No. 1 Godwin Street, Bradford, West Yorkshire, United Kingdom, BD1 2SU.
Vanquis Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority and is entered in the Financial Services Register under number 221156. Vanquis Bank Limited’s registered VAT number is 180555952.
Should you wish to contact Vanquis Bank Limited please refer to the Contact Us tab which can be found on each page of this site.
©Vanquis Bank Ltd 2014